🕗 Queues history
New
From now on, you can view the history of queues and call requests made by your customers. Each query includes associated information, wait time, and status: assigned, abandoned, or rejected.
You also have filters to search by:
- Status: assigned, abandoned, or rejected
- Wait time: greater than or equal to, less than or equal to
- Global search: data from forms, surveys, comments, etc.
- Segment
